retail

2021 Holiday Season Will Be Super Busy, And With Fewer Workers

After more than a year being on the front lines of the pandemic, many retail workers have weighed whether they want to enforce public health behaviors and risk verbal or even physical abuse. On top of that, some big employers are posting fewer seasonal jobs for the 2021 holidays. NBC News business reporter Leticia Miranda explains what workers are feeling and how the season will play out for customers.